In the Spotlight
Employee in the Spotlight
Basalite's Inimitable Joan Indiano
In 1978, a small Reno-based company called Glass Mountain Block hired a 17-year-old young lady to do some light filing and answer phones. Little did they know at the time they were hiring a person that would be an integral part of the business for the next 40+ years, ultimately run the administrative side of the business, and come to manage the Sparks, Nevada operation. Joan Indiano is unique…she goes about her day with professionalism and drive to know any aspect of the business that she needs to understand (or teach to someone else). She takes care of customers like they are family whether they need to be educated on material needs or the finer arts of accounting 101. We all rely on Joan’s knowledge, dedication, and ability to get just about any job done…and done very well!
In the early years, Joan was hired to perform general office duties, but soon her leadership and dedication were recognized. She was promoted to the clerical office supervisor position in Sparks and then office manager for all the Basalite Nevada operations. Most recently Joan was promoted to the position of Sparks location manager where she oversees all the yard, delivery, inside sales, and administrative operations for Basalite Sparks. In this most recent transition, Joan has been able to successfully wrap her arms around the safety program in Sparks and continue the dedication that has led to over 5,917 days without a lost-time injury. Due to her “get it done attitude,” Joan has long been known as the go-to person when we need something done . . . event planning, SAP training/implementation, etc.
In 2002, when Basalite rolled out our new ERP system, SAP, Joan was one of the “Super Users” in Nevada who all of us could turn to when we needed assistance. As I mentioned before, her dedication to learning the new system was a tremendous help to all of us in Nevada. Now, with the impending rollout of the new S-4 system, I am counting on Joan to help both in the shaping of the new system and assisting with a smooth rollout for those of us in the Silver State.
Joan is married to an old, I mean former, Basalite employee, Gary Indiano, who retired this past June. The two met when Gary started with Basalite in 1984 and married two years later. If you do the math, they worked in the same office for 33 years...that’s impressive! The two of them live in Reno and have two children, Ryan and Amber. Joan spends her free time hiking, kayaking, touring wineries with Gary, and travelling to Las Vegas to see Amber and the grandkids.
For me personally Joan is a tremendous resource and more importantly someone I call a good friend. We don’t often talk about the “R” word, but I know at some point she will join Gary in retirement. I wonder how many people we will have to hire to do all that she does!
Thank you, Joan, for your years of hard work, dedication, and friendship. You are one of a kind!
Location in the Spotlight
Pacific Supply-Saint George, UT
Pacific Supply Saint George has been an integral part of the Southern Utah skyline for over 30 years. We proudly serve our customers today from our current location at 845 Red Rock Road, formerly Saint George Plywood, which was purchased in the late 1980’s. Pete Masoian, our Operations Manager, has been around for a hefty portion of that time. Pete started with the company November 3, 1993. When I asked him to reflect on those early days, he said he “remembers it like it was yesterday.” Pete fondly refers to the company as “The Coast” and explained to me that when he started here that there were 12 employees: a manager, an assistant manager, two sales people, two counter people, a dispatcher and five or 6 trucks serving a core group of about 15 customers.
The primary products for the branch in those days were drywall, roof tile, block and masonry supplies, insulation and some lumber products. The competition in the market at the time was Anderson Lumber, a Utah owned Lumber Company (not the same Anderson Lumber that started our organization) and J&J Mill and Lumber Company, both of which are no longer around. By comparison, today our location has 18 employees that consist of branch manager-in- training Russell Wensel, our operations manager Pete Masoian, and me, the logistics manager.
Melanie Ballard and Carolyn Fernandez are our counter people, and Annette Shore is our color room attendant. Our yard foreman is Richard Ceballlos and three yard personnel: Donald Milloy, Josh Smith and Jeremy Moon. our laborer and our seven drivers are:Ruben Avila is Josh Glazier, Ty Glazier, John Jensen, Eric Gonzales, Coty Fehr, Markell Wimbush and Joshua Atuatasi. We have a fleet of seven trucks and service a core group of approximately 45 customers.READ MORE >>
Today our primary products are stucco and lath materials, drywall and accessories, roof tile, shingles and dry in materials, TPO roofing, cultured stone and metal studs. Our location began selling stucco in the late 1990’s-early 2000s. Pete remembers back then that stucco colors were tinted from a colorant dispensing carousel, recorded by hand in a log book and all was accomplished with no electronic database. Today we maintain a full computerized database of all colors, customers and jobs for reference, and the tinting is accomplished with the assistance of a semi-automatic tinting machine. Similar advancements in technology have taken place over the years through updates to the computer systems used by the company to service our customers.
Pete has been around long enough to have witnessed two of these transitions. When he began his employment in 1993 the company was using Gonzo — no, not the Muppet — the computer software program. In the late 1990s-early 2000s the company transitioned to SAP, and in 2018 we transitioned to OMS+. Pete chuckled when he recalled his time spent training for the transition to SAP from Gonzo. He explained that everyone went to Las Vegas for a couple of days to the Rio Hotel to learn all about the new system.
Saint George originally serviced cus- tomers in our market as far south as Mesquite Nevada, and as far north as Cedar City. In 2006 we successfully opened a satellite branch in Cedar City, Utah that now allows us to serve customers as far north as Richfield Utah, while still maintaining service south into the rapidly growing Mesquite market. Pacific Supply Saint George has proudly provided materials for the new IHC Hospital, multiple additions to the Dixie State University campus, many hotels, various large multi-family projects and many other commercial projects as well as single family homes throughout all of Washington County. The county has continued to grow at an implausible rate over the last couple of years. In 2017 the county showed the states fastest rate of growth, with average annual growth rates of 3 to 4 percent projected over the next 10 years.
Pacific Supply Saint George has strong roots in the building community and is working hard every day to secure a strong foothold on the market long into the foreseeable future by following our core values, building strong relationships and providing top notch service to our customers, developing good behaviors and practices, holding ourselves accountable for our actions, and doing it all safely. The future is sunny for Pacific Supply in Saint George!
Our Family of Companies
- Alcal Specialty Contracting, inc.
- Alcal Home
- Alcal Glass Systems, inc.
- Fireside Home Solutions
- Spilker Pacific, LLC
- Anderson Lumber
- Diamond Pacific
- Hawaii Supply
- Pacific Supply
- P.C. Wholesale
- Pioneer Builders Supply Co.
Aerial view of Pacific Supply-
Saint George, UT
AIA SeminarsPacific Coast Building Products is pleased to provide American Institute of Architects (AIA) Continuing Education workshops and tours. PCBP has developed these seminars for the specification community covering relevant topics.
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